Privacy Policy

At SolidKingsInc LLC ("we", "our", "us"), safeguarding your privacy is our top priority. We understand the importance of your personal data and are committed to protecting it with care and transparency. This Privacy Policy explains how we collect, use, and share information when you interact with our website located at https://www.solidkingsinc.com (the "Website"). It also outlines the rights you have in relation to your personal information and the measures we take to ensure its security.

Whether you are a first-time visitor or a long-term customer, we are dedicated to being transparent about our data practices. Should you have any further inquiries, you can contact us via the details provided at the end of this policy.

This Privacy Policy applies exclusively to the information collected online through our Website. It does not extend to information gathered offline or through other channels unrelated to the Website.

Your Consent

By using our Website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. Your continued access and use of the Website following any updates to this policy indicate your acceptance of those changes. If you do not agree to any portion of this policy, we recommend you discontinue use of the Website.

Information We Collect

We collect several types of information from our users in various ways. Depending on how you interact with our Website, we may gather the following categories of data:

• Personal Identification Information: This includes information such as your name, email address, telephone number, and any additional information you provide when contacting us or signing up for an account.
• Business Information: If you register for an account or make a purchase, we may also request your company name, billing address, physical address, and VAT information (where applicable).
• Technical Data: Information such as your IP address, browser type, device type, and operating system are automatically collected to ensure the secure and optimal functionality of our Website.
• Usage Data: We may collect information regarding how you navigate and interact with our Website, including the pages you view, time spent on those pages, and clicks on specific links.

How We Use Your Information

The data we collect from you serves various essential functions that help us operate our Website efficiently and improve your overall experience. Specifically, we may use your information to:

• Provide and maintain services: Ensuring the smooth operation of our Website, providing access to our digital products, and managing your account.
• Personalize user experience: Customizing content and features to match your preferences and interactions with our Website.
• Analyze Website usage: Monitoring and analyzing visitor behavior and traffic to improve the design and performance of our Website.
• Communicate with you: Sending updates, product announcements, and responding to your inquiries or support requests.
• Process transactions: Handling orders, invoices, and financial transactions, while ensuring the security and accuracy of your billing information.
• Prevent fraud and ensure security: Taking appropriate measures to detect and prevent fraud, unauthorized transactions, or illegal activity.
• Compliance with legal obligations: Adhering to regulatory and legal requirements in jurisdictions where we operate.

Cookies and Tracking Technologies

Our Website utilizes cookies and other tracking technologies to improve the user experience and provide valuable insights into user behavior. Cookies are small files that are stored on your device to help us remember your preferences, such as login credentials, language settings, or items in your cart.

You can modify your browser settings to refuse cookies, but please note that certain functionalities of the Website may not operate optimally if cookies are disabled. Cookies help us analyze usage patterns and personalize your experience based on prior interactions with our platform.

Third-Party Privacy Policies

While our Privacy Policy governs your interaction with SolidKingsInc LLC, third-party services such as payment processors, analytics tools, or advertising platforms may collect data independently. These services have their own privacy practices, and we encourage you to review their privacy policies to understand how they handle your data.

We are not responsible for the privacy practices or content of external websites or services linked to or from our Website. By accessing third-party links, you do so at your own risk.

CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights concerning their personal data. These rights include:

• The right to request the categories and specific pieces of personal data that we have collected about you.
• The right to request the deletion of any personal data that we have collected from you, subject to certain exceptions.
• The right to opt-out of the sale of personal data, if applicable (note: SolidKingsInc LLC does not sell personal data).

California residents can exercise these rights by contacting us using the information below. We will respond to valid requests within 30 days as required by the CCPA.

Your Data Protection Rights

We are committed to ensuring that your data protection rights are respected. Regardless of your location, you are entitled to the following rights concerning your personal information:

• Right to Access: You can request a copy of the personal data we hold about you and review how it is being used.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data in our records.
• Right to Erasure: Under certain conditions, you can request the deletion of your personal data from our systems.
• Right to Restrict Processing: You can request the restriction of processing your data under specific circumstances.
• Right to Object: You can object to the processing of your personal data under certain conditions.

Children's Privacy

Protecting the privacy of children is critically important to us. Our Website is not designed for children under the age of 13, and we do not knowingly collect or process personal data from children.

If you are a parent or guardian and believe that your child has provided personal information without your consent, please contact us immediately. We will take prompt action to delete the data and prevent future collection.

Data Security

We have implemented robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, secure servers, and access controls. However, no security system is infallible, and we cannot guarantee the absolute security of your data.

If we become aware of any data breach that may affect your personal information, we will notify you in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

Should you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

[email protected]