Frequently Asked Questions


Pellix CS2 Assistance

If you are having trouble with Pellix, use the FAQ section for information.

How to Activate Your Pellix CS2 Software

Step 1: Visit the Pellix Website

Open your preferred web browser and go to https://pellix.xyz.

Step 2: Create an Account

Click Register and complete the sign-up process to create your Pellix account.

Step 3: Activate Your Subscription

Sign in to your account, navigate to the Counter-Strike 2 section, click Activate Key, enter your license key, and select Activate.

Step 4: Download the Loader

Click the Download Loader button located in the top-right corner of the website and save the loader to your computer.

Step 5: Start Counter-Strike 2

Launch Counter-Strike 2. You can start the game either before or after opening the loader.

Step 6: Open the Loader

Run the loader you downloaded in the previous step.

Step 7: Select the Game

Within the loader, choose Counter-Strike 2 from the list of available games.

Step 8: Inject the Software

Click Inject to load the software into the game.

Step 9: Access the Menu

Once the injection is complete, press the Delete (DEL) key on your keyboard to open the in-game menu.

Is it safe to use?

No cheat can guarantee complete safety from detection. However, since our first release for CS:GO over three years ago, Pellix has maintained a zero-ban warranty, with no reported bans covered under that warranty during that period.

Loader crashes without any error when I try to load the cheat, what should I do?

Synchronize the time on your computer, this can be done in windows settings. Suitable time servers: time.windows.com, time.cloudflare.com and time.nist.gov.
Make sure your time server is one of that list.
If that doesn’t help, install vc_redist and restart your PC.

Loader loads product infinitely

Try to use loader with or without VPN. Also remove any antivirus programs installed on your PC (ESET NOD32 is confirmed to be the cause of such issue) and restart PC.

Aim/trigger doesn't work no matter the settings, what should I do?

Uninstall all of the following, then reboot the system:
– Razer or logitech mouse drivers.
– RawAccel.
– reWASD.
– Any other software that might mess with your mouse using a kernel mode driver.

Still not working?copy
Press Win+R, enter regedit, then enter ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E96F-E325-11CE-BFC1-08002BE10318}’ in the search bar.
Check which value you have in the ‘UpperFilters’, if it contains something except for ‘mouclass’ then it’s the driver you’re looking for. If you sure that you doesn’t have any software from that driver installed, you can go to ‘C:\Windows\System32\drivers’ and delete driver with that name (for example ‘reWASD.sys’), otherwise remove it from the control panel.

Loader writes Conflicted anticheat present, what should I do?

You need to remove Vanguard and/or FaceIt Anticheat. Remove it via windows control panel. After that, restart your PC.

Loader writes Please disable driver blocklist, what should I do?

Open the Windows Security application, in the Device Security panel go to the core isolation details page, set the state of the Vulnerable Driver Blocklist (Microsoft) to Off, restart the device.

Loader writes Failed to load driver, what should I do?

If you have Kaspersky on your computer, you will need to disable hardware virtualization in the antivirus settings, you can find out more details on their website.

If that doesn’t help, uninstall Kaspesky antivirus or any other anivirus you have on your PC.

Where can I find a config for cheat?

You can download any of the cloud configs present in the cloud configs tab in the menu of the cheat.

I have enabled Bhop feature and now I can't jump, what should I do?

You need to press Copy bind button in cheat’s menu (It’s located next to bhop checkbox) and then Ctrl+V the copied alias into game’s console.

The cheat overlay's FPS is small, what should I do?

Since cheat is External, it has to compete with the game for PC resources.

To solve this problem, we recommend you do the following:
– Disable anti-aliasing and Fidelity FX Super Resolution (FSR) in the game.
– Try changing the game into fullscreen exclusive mode as opposed to fullscreen windowed.
– Try changing Overlay Sync Type in the menu of the cheat to manual and find a value that works best.
– Try limiting your in-game fps to a value 20-30 fps lower then you have normally.
– Try changing Overlay Render Type from Hardware to WARP or back. (Sometimes changing it from Hardware to WARP and back in-game helps, for some reason.)
– Try disabling Game Mode in Windows.

Still stuck?

In case you're still having issues, open a ticket on our Discord — the team is available 24/7 and quick to reply.

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