Frequently Asked Questions


Susano Mod Menu Assistance

What is Susano?

Undetected.
Built with advanced features designed to enhance your experience.

Updated: July 2, 2026 • 1 min read

Spoofer Included

Susano comes with an integrated spoofer and a wide range of features designed to deliver a smooth, feature-rich experience.

Safe Gameplay

Designed with reliability in mind to help provide a stable and consistent experience.

Stream-Proofing

Compatible with OBS and other major recording software to help keep your gameplay separate from your recordings.

Powerful Features, Simple Design

Susano combines powerful functionality with an intuitive interface, making it easy to navigate and use. Every aspect of the software is designed to provide a streamlined, efficient user experience.

How do I use Susano?
Driver Failed To Load / Blue Screen (BSOD)

Problem:
The driver does not load correctly or your PC crashes with a blue screen during startup.

Solution:

Try the following:

  • Disable any antivirus software and anti-cheat programs running on your system.
  • Restart your PC after making changes.
  • Make sure you are using a supported Windows version.
  • If the issue continues, contact support through the customer Discord.
Missing d3dx11_43.dll / d3dcompiler_43.dll

Problem:
Missing DirectX files causing launch issues.

Solution:

  • Download and install the latest version of DirectX.
Infinite Loading

Problem:
The loader gets stuck loading indefinitely.

Solution:

  • Disable antivirus software completely (uninstall if needed).
  • Remove conflicting anti-cheat software.
  • Restart your computer.
  • Try moving the loader to a different folder.

System Environment Is Not Securely Set Up

Problem:
The system environment is preventing the loader from running correctly.

Solution:

  • Move the loader to another folder.
  • Restart your PC.
  • Check for conflicting security software.
Error Occurred While Spoofing

Problem:
An error appears during the spoofing process.

Solution:

  • Update your NVIDIA drivers.
  • Make sure your Windows date and time are synchronized.
  • If the issue continues, open a support ticket through the customer Discord.
Required Software To Remove/Antivirus

Required Software To Remove

Anti-Cheat Software:

  • Vanguard
  • FACEIT Anti-Cheat
  • ESEA Anti-Cheat

Antivirus Software:

  • Kaspersky
  • Malwarebytes (only remove if disabling does not fix the issue)

Other antivirus or anti-cheat programs may only need to be disabled.

Error Initializing Requested Game

Error Initializing Requested Game

Problem:
The game fails to initialize.

Solution:

  • Disable any VPN.
  • Disable firewall restrictions.
  • Restart your PC and try again.
Game Crashing/Error When Launching FiveM or Joining a Server

Game Crashing

Problem:
The game crashes while running.

Solution:

  • Make sure all system requirements are met.
  • Check that no conflicting software is running.
  • If the issue continues, contact support through the customer Discord.

Error When Launching FiveM or Joining a Server

Problem:
FiveM fails to launch or crashes when connecting to a server.

Solution:

Restart Your Computer

A simple restart can resolve many temporary issues.

Remove Conflicting Software

Uninstall or disable:

  • Vanguard (Riot Games Anti-Cheat)
  • FACEIT Anti-Cheat
  • Kaspersky
  • Malwarebytes
  • Other third-party antivirus software

Disable Windows Defender

Follow the official instructions provided for disabling Windows Defender.

Disable Core Isolation

Go to:

Windows Security → Device Security → Core Isolation

Turn off Core Isolation and restart your PC.

Still stuck?

In case you're still having issues, open a ticket on our Discord — the team is available 24/7 and quick to reply.

Join Discord